Chicago, Illinois 60653

bjones27@csu.edu

Profile

Dedicated credit manager with a track record of professionalism, poise, and diplomacy in dealing with the public.  Consistently exhibit self-motivation and dependability while multi-tasking on a daily basis.  Excellent decision-making abilities.  Articulate in oral and written presentations.

Experience

1995 -  Present          Credit  Manager, Helix Limited, Chicago, Illinois

Extend credit to commercial and individual customers.  Manage customer accounts and debts owed to ensure timely payments.  Interview, hire and supervise subordinates.  Conduct employee performance reviews.

1989 -  1995          Collections Supervisor, Helix Limited, Chicago, Illinois         Effective in collecting on past due accounts receivable.  Excellent conflict-resolution skills.  Organize and track dialogue with delinquent debtors.  Access information from Experian and Trans Union credit bureaus. 

1986 – 1989          Credit Assistant, Helix Limited, Chicago, Illinois

Process prospective customer applications.  Effective in conveying information via reports, briefings, etc.

1981 – 1986          Student Aid, Chicago State University, Chicago, Illinois         Performed general office duties (ex., answer telephone calls, filing, type departmental documents, etc.)

Skills

MS Office Proficient, Outstanding Organizational Skills, Excellent Leadership Abilities

Education

1986          Bachelor of Arts Degree, Sociology, Chicago State University, Chicago, Illinois